Selina – Events and Activities Manager (Content Manager) – Cusco
Nombre del Hotel:
Nombre del Puesto:
Events and Activities Manager (Content Manager Cusco)
Misión del Puesto:
- Keeping the manpower quotes full as possible by recruiting the manpower on time.
- Building and Following onboarding & training schedule for all departments.
- Making sure that high level customer service is given in all activities.
- Making sure that the protocols are being followed as specified by the Global product team.
- Writing and following opening/shift change/ closing checklist and protocol for all activities.
- Writing and following training schedule for all departments.
- Manage the Daily brief according to the daily brief protocol.
- Updating inventory orders.
- Keeping all activity areas in the best maintenance condition as possible according to protocol.
- Updating daily / monthly reports by protocol.
- Support on handling customer complaints and queries
- Planning work schedules for individuals and teams
- Meeting and greeting customers
- Send invoices to accounting department
- Dealing with contractors and suppliers when applicable
- Providing daily and monthly report to headquarters
- Show empathy to workers and show interest in how they’re feeling about their position/daily duties
- In charge of operating Selina’s off-playground events.
- Building the schedule of activities.
- Publish monthly schedule for the location activities.
- In charge of updating location manager with monthly activity schedule
- Delivering activities on time, within budget, that meet and hopefully exceed expectations.
Experiencia y Conocimientos:
- Fully Bilingual (english and local language )
- Strong organization and time management skills (to manage schedules, budgets, etc)
- Previous management experience
- Cultural fit and community engagement
- Schedule flexibility
- Nomadic lifestyle
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Testimonio de Ricardo Munive, Recepcionista en Sonesta Hotel El Olivar, gracias a una oferta publicada en la sesión de Ofertas de Empleo de Hotel Perú News